March 17, 2020
Dear Valued Clients,
We are certainly in unprecedented times as the Corona Virus (COVID-19) pandemic impacts our business and personal lives. In these times, The Clarke Companies are keenly focused on two important priorities, maintaining support for your business and managing the well-being of our employees.
The Clarke Companies, including Clarke Solutions, Covex and Acquire Automation, has executed our formal business continuity plan (BCP) to ensure our team is available to support your facilities, projects and people without interruption. Simultaneously, we have utilized the plan to engage our employees and solidify our business to remain viable in these volatile times. In order to meet your needs, we have asked our field leadership and engineering teams to remain in constant communication with you, our customer, to better understand how you are managing the situation while maintaining business continuity. And while we know you are busy managing the current state, we ask that you keep open lines of communication so we stay abreast of impacts to your business, which could cascade to our employees. We are committed to these interim changes to our work environment, and will remain nimble to adapt to any changes to follow your communication and travel protocols to ensure that mission critical operations and projects stay on track, by being available offsite and onsite, as needed.
As an organization, we are committed to the safety and well-being of our employees. As such, our executive leadership team has remained up to date on developments and recommendations via the CDC and other authorities in order to make informed decisions. We have provided our teams with the most up to date information to remain safe including good hygiene practices, travel and meeting best practices, social distancing guidelines and issue escalation. Additionally, we are conducting consistent calls with our teams to ensure they are aware of the latest developments and can share their field updates with the team.
While uncertainly is the prevailing sentiment, we are steadfast in our commitment to serve our clients and our employees through difficult times. We appreciate your confidence in The Clarke Companies and look forward to strengthening our partnership. Please contact us if you have questions or would like assistance.
President, Covex LLC